What are you looking for?

CyberStart Essentials

• How is Essentials different this year from previous years?
• What is SANS Foundations?
• Can I still access the old Essentials?
• When does access to Essentials and SANS Foundations end?
• Why can't I see my Essentials progress on my dashboard?

CyberStart Essentials Eligibility

• What is the criteria for getting through to Essentials?
• I have had access to Essentials in previous years, does that mean I automatically get in to the new Essentials this year?
• How/when will I know if I've made it through to Essentials?
• I think I have qualified for Essentials but haven't been given access, why not?

Essentials GIAC Exam

• What is GIAC?
• How do I qualify for the GIAC exam offered as part of the Essentials stage?
• How will I be notified if I have qualified for the SANS Foundations GIAC exam?
• Does it cost anything for me to take the GIAC exam if I qualify for it?
• How is the GIAC exam delivered?
• What will I receive if I pass the GIAC exam?

Playing CyberStart

• I'm really stuck on an Assess or Game challenge, give me a hint!
• I think an Assess or Game challenge is broken, what should I do?

CyberStart Game Eligibility

• I made it to CyberStart Game last year, do I have to do CyberStart Assess again this year?
• What is the criteria for getting through to CyberStart Game?
• How/when will I know if I've made it through to CyberStart Game?
• I'm sure I've done well enough in Assess to get a Game invite but I haven't got one yet?

Programme Eligibility

• Who is eligible to participate in the Cyber Discovery programme?
• I participated last year, but now I'm over 18. Can I join again?

Virtual Machine Guidance

• What is a Virtual Machine (VM) and why does CyberStart Game use one?
• Installing and setting up the VM with VMWare Workstation (Windows and Linux Users)
• Installing and setting up VirtualBox (Intel Mac Users)
• Playing CyberStart Game with Chromebooks or new Mac M1 computers that do not support Virtualisation and Virtual Machines
• Mac Kernel Driver error when using VirtualBox
• VMware is crashing regularly/randomly because the AMD Driver has stopped working
• Intel VT-x disabled error
• VirtualBox VM screen size is very small even in full screen mode
• View all articles in “Virtual Machine Guidance”

Technical Guidance

• I'm not receiving emails from CyberStart or Cyber Discovery
• What domains need to be whitelisted?
• How do I get the verification email re-sent after we have unblocked your email?

Teachers & Club Leaders

• Can we have more than 1 club leader assigned to manage a club?
• How do I get students to join my club?
• Last year joining a club worked differently, does the old way still work?
• I see a message saying you are running a safeguarding check on my account. What does that mean?
• I underwent a successful safeguarding check last year, why do I have to do another one?
• My school's system doesn't allow your emails through, is there an alternate way to create an account without an email?
• I have a student in my class who is younger/older than the others and is outside your eligibility criteria, can they participate?
• As a club leader, can I access SANS Foundation?
• View all articles in “Teachers & Club Leaders”